Shipping policy
Shipping Policy
At Green Paw Boutique, we are committed to providing a clear and reliable shipping experience. Please review the information below before placing your order.
Order Processing
Orders are processed within 1–2 business days after payment is successfully received.
Orders are processed Monday through Friday, excluding weekends and public holidays.
Once your order has shipped, you will receive a confirmation email containing your tracking information.
Shipping Destination
Green Paw Boutique currently ships to addresses within the United States only.
International shipping is not currently available.
Delivery Time
Estimated delivery time is 5–8 business days after your order has been processed.
Delivery times are estimates and may be affected by carrier delays, weather conditions, public holidays, high order volumes, or other unforeseen circumstances.
Shipping Cost
FREE Standard Shipping is available on all orders.
There are no minimum purchase requirements for free standard shipping.
Order Cut-Off Time
Orders placed before 5:00 PM Eastern Time (ET) on a business day will begin processing that day.
Orders placed after 5:00 PM ET will be processed on the next business day.
Shipping Carriers
Orders may be shipped using USPS, UPS, FedEx, or UniUni, depending on the delivery address and carrier availability.
Order Tracking
After your order has shipped, you will receive an email containing your tracking number.
Please allow up to 24 hours for tracking information to become active.
Shipping Address
Please make sure your shipping address is complete and accurate before completing checkout.
Green Paw Boutique is not responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.
Order Changes & Cancellations
If you need to change or cancel an order, please contact us as soon as possible.
Once an order has entered processing or has shipped, we may not be able to modify or cancel the order.
Damaged or Lost Packages
If your package arrives damaged or does not arrive within the expected delivery timeframe, please contact us as soon as possible.
Please provide your order number, photos if the package is damaged, and a brief description of the issue. Our support team will review the issue and assist you accordingly.
Returns
For information about returns and refunds, please visit our Return & Refund Policy page.
Contact Us
If you have any questions about our shipping policy or your order, please contact us:
Email: support@greenpawboutique.com
Phone: +1 305-530-8952
Green Paw Boutique
7439 Coral Wy
Miami, FL 33155
United States
We’re always happy to help make your shopping experience as smooth as possible.
Green Paw Boutique — Happy Pets, Happy Life.